To use harassment grievances as an example, the recommendation could be from the ERC that....
First of all, the grievance could have been presented either by the person who made the complaint at the outset, where the finding was that the allegation of harassment was not established, or by the person who was found to have harassed. It could come from either party. Our recommendation to the commissioner, after our review, would be to either allow the grievance or deny the grievance—keep the decision as it was at the outset.
In our review, we looked at what was decided, but we also looked at how it was decided. We looked at the process to see if it was fair. For example, if in a harassment grievance we found that the process wasn't followed, we would recommend to the commissioner that he accept our finding, and in that case he would send the matter back to be dealt with properly. That would be an example of an outcome.