Evidence of meeting #49 for Status of Women in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was commissioner.

A video is available from Parliament.

On the agenda

MPs speaking

Also speaking

Sharon Woodburn  Director General, Workforce Programs and Services, Royal Canadian Mounted Police
Michael O'Rielly  Director, Legislative Reform Initiative, Royal Canadian Mounted Police
Catherine Ebbs  Chair, Royal Canadian Mounted Police External Review Committee
David Paradiso  Executive Director and Senior Counsel, Royal Canadian Mounted Police External Review Committee

9 a.m.

Supt Michael O'Rielly Director, Legislative Reform Initiative, Royal Canadian Mounted Police

Absolutely. One of the barriers we face right now is the structural difference between applying the processes for investigation and resolution of a harassment complaint where a member is a respondent under the Treasury Board policy or applying part IV of the RCMP Act. They are two very different processes. Bill C-42 would provide the opportunity to overcome that barrier.

9 a.m.

NDP

The Chair NDP Marie-Claude Morin

Thank you, Mr. O'Rielly.

We now go to the other side.

Ms. Ashton, you have seven minutes.

9 a.m.

NDP

Niki Ashton NDP Churchill, MB

Thank you kindly.

Thank you to our witnesses.

To be frank, the driver behind this study began with wanting to look into the egregious experiences brought forward by women in the RCMP. It was extended more broadly to sexual harassment in the federal workforce. But as we know, the stories brought forward by women RCMP members have gripped Canadians, and they have also had a general impact on how they view our national police force.

We've had few occasions to discuss what is going on, and unfortunately, today, we're not hearing from rank-and-file women members who would have experiences to share that reflect the harassment and discrimination they have faced. Certainly for us in the NDP, that is an omission, especially when our role as a committee is to bring forward recommendations on how things can be improved within the RCMP and, more broadly, in federal workforces.

On the public safety committee I also had the chance to work on Bill C-42. I just want to pause on that for a moment to say that I was shocked to know that Bill C-42 doesn't use the word “harassment” anywhere in the entire document, which I think to anybody is an indication of the.... I mean, if you don't actually name the problem, is it the elephant in the room? I know there's a reference to “incidents”, but certainly the words—“sexual harassment” particularly—that have been at the top of mind for so many Canadians aren't actually mentioned in Bill C-42.

The NDP initially said that we would support it, based on what we believed to be a true intent to modernize the RCMP and to deal with critical issues like sexual harassment. Unfortunately, we saw that it was lacking, and the amendments we put forward were not passed. Whether it was adding specifically to the RCMP Act mandatory harassment training for RCMP members, ensuring a fully independent civilian review body to investigate complaints against the RCMP, adding a provision to create a national civilian investigative body that would avoid police investigating police, and creating a more balanced human resource policy by removing some of the more draconian powers proposed for the RCMP commissioner, and by strengthening the External Review Committee in cases involving possible dismissal from the force—all of these amendments were not passed. We believe, therefore, that Bill C-42 is inadequate in dealing with a host of gaps, but, very predominantly, sexual harassment in the RCMP.

We've been made aware of the intention of dealing with sexual harassment, which is encouraging, but intention isn't enough. It's not as though these allegations came up in the last couple of years; they've been going on for a long time, and talk is not enough. We have also heard about the disincentive to women, and men as well, in joining the RCMP as a result of these allegations of harassment.

When we hear about intention—and certainly we believe training is important, but one of the recurring themes is of the culture in the workplace. Commissioner Paulson referred to it as well when he first came to speak with us a number of months ago. We've heard from other witnesses that when you have a highly hierarchical organization—like the RCMP, but others as well—and you don't have women in positions of power or women represented in an equitable manner, that creates a culture far more prone to harassment.

We've heard about the target to hire 35% more women, and you spoke a bit about how you're planning to do that. What is the timeline, and how solid is that target? We'd like to see 50% so that the RCMP actually reflects our population.

What are your solid timelines and goals, so we know when to look forward to that result?

9:05 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

There is no end date to the benchmark, so there's no timeline for it. It's for the next few years. The intention is to keep going, and pushing, and doing what we can to get there.

I can tell you we are definitely headed in the right direction. I'm looking at some statistics from 2009, where we had 18% women enrolled in Depot. It progresses through the years. In 2011 and 2012, we had 27%. This year, up until September, we had 24% already. It's definitely increasing and coming up. The goal is to keep going. Maybe it will be readjusted, I'm not sure, but we want as many as possible.

9:10 a.m.

NDP

Niki Ashton NDP Churchill, MB

How about putting women in positions of power, whether it's managerial or other levels? This would ensure that the organization, rank and file and up the ladder, reflects the population of women in Canada.

9:10 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

The statistics will show the women in the force—20% give or take, depending on what level you're at—and then it drops off a bit. Then it starts to build up again in senior management.

The feeder pool is what will get us there. That's part of the importance of the 35%—to build that base. Each promotion has requirements, and you have to have experience. The more we have in the feeder pool, the more we'll have in the upper levels.

I can tell you it's hopeful. It's looking good. Last year at this time we had two assistant commissioners of my rank. This year we have four, with one in the works, so it will be five within weeks.

9:10 a.m.

NDP

Niki Ashton NDP Churchill, MB

Do you do exit surveys when RCMP members leave to find out why they are leaving?

9:10 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

They are done. I can't give you a statistic on it. They are offered. It's part of our process to offer those to people.

9:10 a.m.

NDP

Niki Ashton NDP Churchill, MB

Do you know if there is any question...?

9:10 a.m.

NDP

The Chair NDP Marie-Claude Morin

Unfortunately, I must stop you there, as your time is up.

We now go to the other side.

Ms. O'Neill Gordon, you have seven minutes.

9:10 a.m.

Conservative

Tilly O'Neill-Gordon Conservative Miramichi, NB

Thank you, Madam Chair, and welcome to our witnesses. We're happy to have you with us this morning. Thank you for appearing with us today. Your presentation will definitely give us a much clearer understanding of the role of the RCMP in dealing with grievances of sexual harassment in the workplace.

I want to congratulate you. You mention in your report that the RCMP has had mandatory online harassment awareness and prevention training for all employees since 2005. We congratulate you for taking a step in the right direction. It is very important in raising this awareness among the employees.

What changes are proposed that deal specifically with sexual harassment in the workforce?

9:10 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

The changes that deal with sexual harassment are based on the policies. We're updating. We're building guides. This will be the first time we have used the guides. We're basing them on the Treasury Board guides. They will give examples to help people identify what is and what isn't sexual harassment. The guides will pose a bunch of questions so they can look at their own behaviour.

The other portion of new or emphasized things is the training. The policy centre is working with training to embed pieces about a respectful workplace and harassment into almost a full continuum. It's very comprehensive. It would start at Depot. That's not new. Then it will go into the field-coaching program. They have recently embedded training into our supervisory development program and our management development program. They are working right now with the officer development program. That's a whole continuum of training during one's career.

The hiring initiatives and the leadership shown through the central oversight is a positive step. As to administration of harassment, we've just gone onto electronic case management, so we'll be able to better track our trends as well as the cases themselves.

9:10 a.m.

Conservative

Tilly O'Neill-Gordon Conservative Miramichi, NB

Would you say, then, that there is much improvement in the atmosphere and the rapport in the workplace in the RCMP?

9:10 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

I represent the RCMP, but I can't speak for every single person. I would say that we're definitely headed in the right direction. We have a lot of initiatives going on, all targeted to making the workplace respectful for everybody. It's everybody's right to work in an area like that, and that's what we've committed to.

9:15 a.m.

Conservative

Tilly O'Neill-Gordon Conservative Miramichi, NB

It's a very important issue and one we are studying a lot and are very concerned about, as everyone is.

The committee is aware that the RCMP chose to participate in the public service employee survey. I'm wondering if you have any insight into whether Bill C-42 would be effective in addressing this differential in harassment? If not, what other steps will be taken to address it? Will we need other steps besides Bill C-42, and what steps would you be looking at?

9:15 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

I think a little bit of everything will help address the issue, not one law or one policy. I mentioned some in my last response.

Maybe I'll allow Superintendent O'Rielly to comment on Bill C-42.

9:15 a.m.

Director, Legislative Reform Initiative, Royal Canadian Mounted Police

Supt Michael O'Rielly

The best way to approach it, and the way we've been approaching it since probably 2008-09, is through a systems approach. As Assistant Commissioner Woodburn says, it's not one thing that will be the magic bullet to overcome these challenges. C-42 will definitely help, because it will provide the opportunity to overcome, as I was describing before, this structural challenge we have right now. The Treasury Board policy on the prevention of harassment in the workplace is designed to rebuild relationships and help relationships recover within the workplace. There is also an anticipation that if harassment is found, there is a consequence, and oftentimes that's discipline.

However, within the RCMP Act there is only one way to attain or reach the goal of determining whether misconduct has occurred, and that's through part IV of the RCMP Act, which is the discipline system. That's a very different process, a very different target, with a very different intention. It is really focused on determining guilt. It is very adversarial, whereas the Treasury Board policy is much more focused on early resolution and on the accountability of managers and supervisors. It is also focused on bystanders, if I may use the term, getting involved and putting a stop to inappropriate, uncivil behaviour when it happens, rather than letting it build.

The whole systems approach really comes down to needing to make sure that we set expectations, establish responsibilities, and hold people accountable for whether they are taking the action they need to take in response to what we identify as inappropriate behaviour.

Assistant Commissioner Woodburn referred in her opening remarks to the concept of a continuum of respectful behaviours. What we find, and what you will find in the literature as well, is that there is this hesitancy among some people to take action if they're not quite sure that it's inappropriate or not. That hesitancy is what can lead to delay. It can ultimately lead to the frustration of people who feel that, first, they can't report because it won't be taken seriously, because it is not taken seriously at the time, and second, there is an expectation that we're not really sure where it's going to end up and whether it will become discipline or harassment.

To cross the bridge, there is no clear crosswalk. We have to figure it out as we go along. C-42 will help us address that one chunk: the investigation. But the TB policy, especially the new one, will help us address the resolution.

9:15 a.m.

NDP

The Chair NDP Marie-Claude Morin

Forgive me, Mr. O'Rielly, but I must stop you there. Thank you for understanding.

It is now over to Ms. Sgro.

You may go ahead for seven minutes.

November 20th, 2012 / 9:15 a.m.

Liberal

Judy Sgro Liberal York West, ON

Thank you very much, Madam Chair.

Madam, before you start counting my time, could I just ask the clerk—I have been away for a bit—have you received the summary report on gender-based harassment and respectful workplace consultation that was done April 17, 2012? Has the committee received that? Not yet? Okay. I will send a copy of the report over for distribution to the committee. I think it will be very informative.

Now you can start the clock. Thank you very much. Our time is always very precious around here.

Thank you very much for coming. I appreciate the kind intentions and all of the good words, but I have to tell you I clearly remain very unconvinced that there will be much change. I also will assure you that many of us on this committee are going to monitor that to the extent we are able to ensure that the right legislation is in place and that we do everything possible to ensure that women are attracted to the service, and that once they are there, they feel fully comfortable. There's a whole lot more required than what is currently there.

Ms. Woodburn, would you recommend to your daughter that she join the RCMP in its current form?

9:20 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

I don't have a daughter.

9:20 a.m.

Liberal

Judy Sgro Liberal York West, ON

Suppose that you did.

9:20 a.m.

Director General, Workforce Programs and Services, Royal Canadian Mounted Police

C/Supt Sharon Woodburn

Supposing I did, I most certainly would, yes. I have had a very positive career. I would pass it on. Obviously any child makes their own decision.

9:20 a.m.

Liberal

Judy Sgro Liberal York West, ON

Mr. O'Rielly, I will ask you the same question. Would you recommend this as a career to your daughter?

9:20 a.m.

Director, Legislative Reform Initiative, Royal Canadian Mounted Police

Supt Michael O'Rielly

That's a tough one, Madam Chair. The lifestyle of the RCMP is not something my daughter would be attracted to at any rate. However, if either she or my son were to come forward, I would support them entirely. They would in fact be the third generation to join. At this point, as I said, based on her personality, I don't think that would be something she would be interested in.

9:20 a.m.

Liberal

Judy Sgro Liberal York West, ON

The change requires far more than just leadership. It's a question of changing the management style, the culture, and the attitudes people have. We know the RCMP is not alone, of course, in these issues. All of the processes that are touted about all of the different ways in which you can do it—clearly, they haven't been adequate. No one wants to make these kinds of complaints. They know they are career-limiting. No matter how many laws we put in place, they are very career-limiting for anybody who starts to go forward.

I assume you both have a copy of the report I referenced earlier. It was done in B.C. by “E” Division. So you are well aware of the comments that are in here from the survey of existing members that was done. What they are asking for in here, what they are recommending, is the establishment of a confidential place to seek information and advice. There need to be awareness sessions, harassment prevention, and then an enhanced complaint and support process. There also needs to be true confidentiality so that women can come forward with these kinds of complaints and not feel they are going to be victims.

Could I get your comments on this report?