I think the zero tolerance approach is better understood as one where we are making sure that all of our supervisors and leaders are acting proactively when they see circumstances that may give rise to some of those complaints, and that when people do make complaints they'd better be acting on them in accordance with our policies and our best practices and so on. So that's how I understand the zero tolerance approach to these kinds of discipline and harassment issues.
But I think that what we are trying to do, more broadly, is to get our leaders and our members, frankly, engaged in these issues, to make sure that even the entry-level constable has a full understanding of what harassment is and what the dynamics of a workplace are, how workplace conflict can lead to these sorts of protracted problems. So we're doing that at Depot, we're doing that in field training, we're doing that with supervisors at their first level entry into the corporal supervisory world, we're doing that with middle managers, and we're doing it with executives.
That's what we need. We've tinkered and we have a plan to refine our process in response to some of these complaints, but I'm much more interested in avoiding these complaints, and that will come from the behaviours of the officers in the workplace.