Yes, up until a year ago, Kids Help Phone offered all our services in English and French. Because of a partnership with the federal government, we've been able to add Mandarin and Arabic. With the recent war in Ukraine, we've added Ukrainian and Russian. We also want to recognize that we have many immigrants, newcomers and refugees from Afghanistan, so we also offer Pashto and Dari. We are getting ready, right now, to trial two indigenous languages. We are moving quite quickly to provide more and more services to young people who speak other languages. We are on track to provide all our services in over 100 languages next year.
Our evaluations are finding that, in order to do this work, you have to first begin with deep relationships within communities. It is important that we are talking to the settlement and refugee organizations—any place where these refugees and newcomers are spending their time. The first thing is to build that relationship and trust, so they even know to come to us. Once they come to us...it's doing the ongoing evaluations we've been doing. Are we having good impact? Are we seeing reductions in distress? Are we seeing satisfaction levels?
Thus far, our numbers have been small. The output and evaluations have been quite strong in demonstrating that, when they do reach out, they are getting services in ways they've never been able to access before.