What we have seen is that typically the shelter model has been set up pretty traditionally, and not a lot has shifted, at least not in the shelter model here in Manitoba.
We often find that it underserves folks who have perhaps more complex needs. That's due in part to the fact that our shelter system is underfunded. To support people with complex mental health or substance use disorders, for example, those needs cannot be met with the current levels of staffing, based on the amount of funding shelters receive.
Also, we hear frequently from the community we serve that shelters are often ill-equipped to support women, for example, who don't have English as their first language. They don't have the knowledge or the capacity to support different cultural practices inside their shelters.
When women get there, they're often disconnected from their cultural communities. They're disconnected from their friends and families of support. The shelter staff are all they have to depend on. When those shelter staff aren't equipped to meet the needs they're presented with, women won't stay. It's one of the reasons they leave the shelter and return to violent situations. Ensuring that we have shelters that have the capacity to support people in a culturally safe way is critically important.
Another barrier we see frequently here in Manitoba is that folks who are part of a gender-diverse population—folks who are trans, non-binary or gender non-conforming—typically don't find that shelter spaces are safe environments for them, so often they will not access shelter services. What we can offer them is literally nothing. Exploring options to provide an alternative, more specialized type of shelter, I think, is critical for us in ensuring that we're meeting the needs of the folks who are the absolute most vulnerable in these situations of violence.