Being informed changes everything for victims. At Rebâtir, that's one of our key roles. We're trying to make up for that lack of communication. We try to be their conduit with police officers, Crown prosecutors, parole boards at the provincial and federal levels, as well as with all other actors in the field of law.
We take the time to explain things to the victims so that they fully understand the situation. It can really lower their anxiety levels and maintain their confidence in the justice system. That simple communication can make all the difference for victims in their processes.