I think this is happening slowly but surely, in a very inconsistent way. There are, for example, certain gaming platforms that will implement a system where a user will be given the right to communicate or to be unable to communicate via voice chat. If I am someone on voice chat, and I speak in a toxic or harmful way, the game will recognize that by using certain voice modulation analysis.
I don't know if this makes sense, but right now I'm speaking and I'm not upset, whereas if I start using expletives and start yelling at people, we actually have the technology to recognize when someone is being toxic. Then there will be certain kinds of auto-mute functions or mute functionality against particular things.
I worked with one game studio to try to develop a more positive cycle of social community. We built something around more timely feedback. I don't know if this make sense, but if you think about how we police human behaviour, if your child says something inappropriate, if you're a parent, you tell them right away. One of the big problems that platforms have is that when they punish someone, the person is not given a reason. Oftentimes, there is a lag between the behaviour and the punishment. If I say something and then a week later I get banned from a platform, there's no way of my knowing what I did wrong or what the right corrective action is.
There absolutely are platforms that are moving in this directions.
