Thank you for the question.
We have some reports that we deem to be higher priority. Often, those will involve the nature of the event being really impactful to the individual. We try to follow up as quickly as possible. In some cases, we will refer that out to a police service because we know that it is impactful enough, and we'll work with that police service so that they can give a response to the individual.
In addition to launching the new public reporting system, we just launched a new back-end IT system to help us better track all of those metrics that you're measuring there.
