I appreciate that. Many hands make light work.
I also really appreciate the fact that you guys have created this new online reporting system. For someone of my generation, that's sweet. I would rather do something online and on the Internet. My dad died a couple of years ago, at 62. He refused to use online banking because he didn't trust it. I don't think many elders, seniors and older Canadians would be as at ease doing online reporting.
I just pulled up your website. It's quite easy to find. You can report it by phone, but for someone in western Canada it actually kind of sucks because your call centre is only open from 10 a.m. to 4:45 p.m., eastern standard time. You're effectively telling someone in British Columbia that they can only call until 1 p.m. That's a little crazy. Why are the choices for the hours so restricted?