I think it is up to the law clerk to tell us whether or not the amendment is in order. Personally, I think it is. The problem lies in the fact that the analysis has not been done. I feel very uncomfortable voting under these conditions, since we have not spoken to the people from the industry. We did not ask them about the pros and cons and any problems that this could cause. That is very important, and I understand what you are saying.
I will have to vote against the Liberal amendment today, but not because it should have been discussed when we met with the witnesses. That would probably have led to another legislative measure. The Liberal Party, through one of its members, could introduce a bill to that effect.
I think this could cause some aggravation. When we read the text, it is not only a matter of responding to complaints. The text states: "(c) performance indicators for each licensee, including the percentage of on-time arrivals [...]". So this isn't only about complaints. Moreover, they are being asked to do more work than was expected. Therefore, whether rightly or wrongly, I don't feel comfortable with this.
It is probably a good idea, but I would tend to agree that this is perhaps not the right place for it, even if it is in order. The clerk will be able to tell us. Even with my limited experience, personally, I would say that it is in order. However, it would be unfair to spring this on the industry without having asked for their opinion.