I'm sure you would appreciate, Mr. Mather, that the general public—I think I'm pretty representative of the general public, and I'm not talking about my elected position—feels more comfortable when there is a competent regulatory body, a third party that ensures that all of the continuous improvements of service mechanisms are in place, that safety measures are in place, or that the procedures that need to be followed in order to ensure a safe provision of services are followed. What I think is now happening with the information that you, as a panel, are providing is that you're asking me, as a member of the public, to put more faith in a company to determine how safely it really is operating its service, but I don't have a third party giving me that assurance anymore. Is that what I should have gotten from you, Mr. Holbrook?
On February 21st, 2007. See this statement in context.