The studies are conducted by an independent firm, a third party. The firm is IBM, which conducts studies of this nature for most major postal organizations in the world. IBM conducts service studies in Canada and the US because we have to know what the levels of service in both countries are, and determine whether they are met.
According to information from IBM, which is not paid by Canada Post, I can assure you that service in Quebec is the best in the country.
With respect to equity, I don't believe that is the issue. The issue is rather to make the most efficient and effective use of all resources at Canada Post, without reducing services and without causing harm to employees. Let's say that some 319 people will retire in Quebec over the next three years. We could transfer the mail to Montreal in stages, in order to harmonize the process with the retirements. So it is not an equity issue. We have some facilities here, and others there. It is an issue of...