Thank you for your question. I have no plan to downsize the sorting centres. At Canada Post, we have been downsizing for the past 15 years as conditions allow. We do this following certain criteria.
First of all, we downsize operations if we can do so, without penalizing employees. Next, we check to see if there is enough production capacity in the other undertakings of Canada Post. With regard to Quebec, the answer is yes. Montreal can increase its productivity by 30%. Thus, mail can be transferred from Quebec to Montreal without any loss in the quality of service. In fact, Ms. Gagnon, I'm very proud to tell you that the service in Quebec is the best in the province. It is done in a timely way 99.6% of the time. It is very important to avoid any decrease in service.
Finally, there is a third standard that allows us to know whether we can use our centres more efficiently. When a long process is involved, different types of mail can be transferred without Canada Post having to change its operating plan in any major way.
If we see that the situation is favourable in all three ways, then why not go ahead? The service offered by Canada Post to the Canadian population is of course very important, but it is commercial in nature, which is another important factor. This is in keeping with my mandate.
As CEO for Canada Post, the fact that 30% of the production capacity in one of my centres is not being used gives me an opportunity to streamline operations without even penalizing one single employee. If there is no decrease of service in the region, I think that it would be irresponsible not to go ahead.