This speaks to the point that Mr. Boivin spoke about earlier and that I tried to speak about: how the dynamic of the airport is so complex.
As an example, when CATSA responds to events in one part of the terminal building, they may pull resources from that area to deal with an earlier peak in transborder, let's say. So the resources they planned to use in the domestic pre-board screening area to handle your flight are actually being deployed in transborder because of a surge of traffic that may have resulted--I'll use an example--in a shortage of staffing for Air Canada or the USCBP. You then get the surge happening within the sequential processes, and CATSA may not have anticipated that.
I'm not trying to make an excuse for CATSA. I'm just saying that the airports are complex places, and the only people who really have a complete view of that are the airports themselves, because we look at it all. CATSA looks at one piece and USCBP looks at another. The airlines look at another.
I don't know if that answers your question.