Do you not have enough research staff when you receive complaints like that? I was a restaurant owner once. If I had received 17 complaints, I guarantee you that my restaurant would have been closed, regardless of the type of complaint, whether it was for cleanliness or for something else. I am not sure whether Transport Canada has enough staff. Maybe we are in a recession. I would like to know if you do not have enough staff. Transport Canada did not find the defects in the Toyota cars; it was the company who told you about it. I want to know if you found something or if Toyota told you about it.
On March 11th, 2010. See this statement in context.