I don't want to be rude, but I'm going to interrupt you, because I've only got seven minutes. I'll come back to you later on this.
One may not be in favour of a decision. For example, in Scarborough, people think that what should have been done wasn't done. Obviously the role of municipal politicians is to ensure service and monitor the quality of the environment and the quality of life of their citizens. If one isn't in favour of a position, is it possible to intervene? I imagine you have an ombudsman, or something like that. It's important, in terms of the National Public Transit Strategy.
If politicians are excluded at some point to ensure delivery of service, are there any executory or extraordinary measures enabling one's opinion to be heard, so that there is that democratic balance between the elected representative and the representative of your organization?