Thank you very much, Mr. Chair.
Thanks to the committee for inviting us here today to talk about what we feel are some very important issues facing the transportation industry.
As you know, Minister Raitt appeared before the committee last week, and she tasked the committee with looking at both the safety of transportation of dangerous goods and the implementation of safety management systems in the transportation sector.
What we'd like to do for you today is help you start off that study by presenting a bit of a primer on safety management systems and how we operate them at Transport Canada. Then on Wednesday, I believe, we've been asked to come back and we'll be giving you a presentation of our transportation of dangerous goods program.
We're very pleased that the committee is undertaking this work, and obviously, beyond those two presentations, we'll remain at the disposition of the committee to come back and answer any further questions that may arise subsequent to your other witnesses appearing. We eagerly anticipate the results of this study and the recommendations that the committee may have.
With that, I'll start my presentation. I'll be doing the main introduction to the safety management systems piece. I'll ask my colleagues to talk to their specific modal areas with respect to how safety management systems are implemented in the various modes of Transport Canada, and then I'll reach a conclusion thereafter.
Obviously, safety management systems are a key priority for maintaining transportation safety in Canada. Indeed, it's an international priority to ensure that our shared skies, seas, and rails are safe, reliable, and ready to move people and goods safely and efficiently. Transportation safety, first at home and then abroad, makes a significant contribution to Canada's agenda with respect to public safety and economic growth. As a trading nation with a huge land mass, we must rely on transportation to get our goods to market, our consumables into Canada, and our citizens to their families and communities.
First, let me give you some context on Transport Canada's safety portfolio. There are some 3,400 employees in the safety and security group, of which I'm the assistant deputy minister, across our regions and at headquarters. Of these employees, 2,900 are professionals focused on the safety of the air, marine, and surface modes of transportation. The rest have responsibilities to keep our transportation system secure.
Safety employees are responsible for policies and rule-making, licensing and certification, monitoring, enforcement, and third party outreach programs. Almost half of our employees are inspectors responsible for delivering our oversight program, which includes monitoring, compliance, and enforcing legal requirements. Most of these highly trained professionals are in the regions, on the ground, and interacting with Canada's transportation industry.
Various activities are used by the department to achieve a safe transportation system. For example, one of our regulatory roles and our responsibilities includes consultation, where any change in a policy or regulation is discussed with the relevant transportation industry to outline the intent, direction, and benefits of the changes before they are brought into effect.
The department also plays a role in the granting of licences and certificates. This is to ensure that document holders meet the standards of fitness and skill. Otherwise, the department is required to cancel or refuse to review a new document. One of our biggest responsibilities concerns the oversight of our regulatory program. Departmental monitoring and surveillance comes in various forms, including safety management systems, or SMS, audits and assessments, in addition to traditional inspections.
Another major responsibility concerns our duty to protect the public and individual operators. When a document holder contravenes a regulatory requirement, it is our responsibility to deter them from doing it again in order to promote safety. Deterrent actions the department can take range from a written warning, to suspending a document or licence, to pursuing judicial action. Selecting the appropriate action is central to promoting future compliance.
The continual evolution of the world is something we see every day and it affects transportation and how Transport Canada must do business. We are faced with concurrent challenges and opportunities that require us to adapt and to be agile.
When we look at a transportation accident, we know that most links in the accident chain are controlled by the organization. The accident is likely to have been caused by a series of events or a combination of factors related to human error, the organization, technical problems, or the environment. We also know that an organization can comply with all of our regulatory requirements and still pose a risk to safety, which combined suggest that there are few opportunities to improve safety by means of addressing a single issue or event.
The department knows that Canada has one of the best transportation records in the world. However, this record is being jeopardized by population growth, globalization, increasing traffic and emergence of new technologies. All these factors are leading to a more complex and extensive transportation network.
This means that Transport Canada has to position itself in order to respond to the constantly evolving rate of change. This, as well as increased pressure to meet international standards, has led the department to adopt safety management systems.
We adopted safety management systems in order to respond to the evolving nature of the transportation sector. This marks the beginning of an approach that will allow the industry to systematically manage risks.
SMS builds on the principles of quality management that are already embraced by most of our transportation industries and provides them with a systematic way to identify hazards, control risks, and continually improve. Put another way, the department requires transportation entities to integrate the management of risk into their day-to-day activities.
Safety management systems allow industry to become more responsible for proactively identifying and mitigating critical safety risks. They also move an organization towards more effective compliance and force it to be more proactive in its management of risks. The bottom line for SMS is that it fosters a culture of safety throughout organizations, and the transportation system, as a safety management system, promotes the adoption of a safety culture. Safety management systems also allow the department to prioritize and target its resources towards areas that pose the greatest risk and require the most attention.
Safety management systems require action and performance from industry. On top of the need to comply with our regulatory requirements, SMS places an additional responsibility on the industry to manage its own safety through the identification, assessment, and control of risks.
If I can use an analogy, to protect our children, society has mandated the wearing of helmets for children riding a bicycle or playing hockey. However, as parents, we know that the simple wearing of a helmet does little to address the potential risks a child faces when out riding in the street or skating along the boards. As a result, we not only make sure they wear their safety equipment but also teach them about the potential danger of cars, of riding with no hands, or of standing with the puck while facing the boards.
The same can be said for safety management systems. As the regulator, Transport Canada requires industry not only to follow the rules but also to put policies and processes in practice to identify and address potential safety issues. Some of the minimum actions or processes that industry must implement include: hazard identification or having a method for identifying hazard; occurrence reporting, a process for the acquisition of safety data; risk management, a standard approach for assessing risks and applying risk controls; performance measurement, having management tools to analyze principles and determine whether the entity's safety goals are being achieved; quality and safety assurance, which are processes based on quality management principles that support continuous improvements of the entity's safety performance; and safe employee involvement and senior management commitment to ensure all components are supported and function effectively.
When monitoring a transportation entity, should any of these components be missing or if a safety concern or a regulatory infraction is identified, the department will follow up with the entity to verify if the issue or concern has already been identified by the entity itself, and if it has, find out what is being done about it.
With the adoption of safety management systems, our oversight of the transportation industry is strengthened in a number of ways, including: increased accountability and responsibility in the industry; active pursuit of efficiency; systematic risk management of safety and security; monitoring and evaluation of performance to achieve objectives; and that the results support Transport Canada's strategic outcome, which is safety.
Safety management systems have gained international acceptance and have been adopted by standardizing bodies such as the International Civil Aviation Organization, the International Maritime Organization, and the International Organization for Standardization. As a member of these international bodies, this acceptance has placed additional pressure on Transport Canada to adopt safety management systems, and for good reason.
The need to use SMS dates back to 1998 when marine safety implemented the international safety management code for certain vessels trading internationally.
As you may know, rail and civil aviation safety followed in their footsteps and told the industry to formally adopt SMS in 2001 and 2005 respectively.
In the following slides I will focus on each mode of transportation, the implementation of SMS, and the work that remains to be done.
Before I begin, I would like to point out that dangerous goods transport has no formal SMS program but the SMS principles have been embodied in the various components of the program.
With that introduction, Mr. Chair, I'll turn to my colleague, Mr. Martin Eley, the director general of civil aviation, who will give us a short overview of how SMS applies in the aviation sector.