Let me address both points separately.
The pricing is related to our letter-mail business. We have three parts of our business. The first part is parcels, where the announcement we made in the five-point plan has no impact on pricing. Close to 40% of our business as a group of companies comes from parcels, and there's no impact on parcel business, which is used by small businesses that are trying to innovate and to grow their businesses.
The second part of our business is marketing mail: direct marketing, flyers. Many of the charities and many of the small businesses that are using promotional mail flyers in fact spend a lot more on flyers and promotional mail than they do on the actual 10 or 20 bills.... So the pricing we announced first of all affects the letter-mail business, and it hasn't been easy—