I would like to thank everyone for coming on such short notice. This is a very important matter. The fact that there are many journalists present shows that this is an issue that affects many people.
In my experience, when a business makes major cuts and increases its prices, it loses customers, its sales drop and this often leads to the business closing its doors.
Mr. Lemelin, earlier you said that Canada Post has to make changes. You do not deny it. You have already told us what you think of the business plan proposed by Canada Post. I would like you to elaborate on that. For example, what effect will it have on the corporation itself? Are you concerned that, with its service cuts and price hikes, Canada Post will scare customers away?