Thank you for the question.
When we are looking at flight paths in particular communities, we obviously care about the impact of the changes on those affected around airports. Airports in this country tend to be located in major cities, so there are going to be impacts where aircraft are flying. We take into account the fuel savings and the safety factors that are introduced by changing the air paths. We also engage quite deliberately and carefully with the communities that are affected.
We engage in a number of ways, largely guided by the airspace change communications and consultation protocol, which defines accountabilities in and among the airports, ourselves and other industry stakeholders, as this is really a joint effort that we are all engaged in. When we do so, we have briefings with residents in the affected areas, which are tailored to their concerns. We bring specific information as to how they may be impacted and what possible mitigation there may be around their area. We discuss it with them. We meet with elected officials like you—at this level or at provincial and municipal levels—who represent others who may be impacted, to make sure there's a good understanding of what the issues are. We provide a good deal of information online for those who aren't able to attend the in-person meetings that we have in communities.
We try to do it as early as we can and as consistently as we can. Going back over the years, perhaps we have not done as good a job as we should have. We learned from that and we are trying, day in and day out, to do a better job as we go forward.