Sure. There are couple of questions there, I think.
One is how we consulted to develop our noise management action plan, and then a piece of the best practices study and the noise management action plan is to improve how we work with the surrounding community.
To produce the noise management action plan, as we mentioned, the foundational document that guided us was the Helios best practices study. As Hillary mentioned, it looked at 26 airports worldwide and came forward with a series of recommendations. From that came a series of 10 commitments, which are like vision statements, and under those vision statements are a series of actions we need to take. Some things are about doing what we already do, but doing it better, and some are to stop doing things that aren't making any impact. Of course, we will also be introducing nine new programs as part of this over the next five years.
Part of the best practices research did look at what other airports do—how they conduct their noise committees and their consultations. We certainly came up short. That was a very fair recommendation. Challenges with our committee were the representation and the process through which committee members are appointed.
One of the biggest pieces of feedback, as part of that research, was that our noise committee didn't have a meaningful action plan or work program. Now that we do have this noise management action plan, which is much more ambitious than the ones we've had in the past, we certainly do have a really solid work plan going forward.
We will be making recommendations to make sure that we have the proper elected officials and residents support and infrastructure in place to advise and guide us on how we move forward on these programs—revolutionary things like Canada's first voluntary insulation program, for example. There are big initiatives ahead.