I appreciate the question.
Certainly it's something that is under discussion and consideration. I think the normal practice being that when refunds are given, agencies in fact relinquish their associated commissions, it's also very much recognized that those agencies have probably had to do a lot of extra work during these last number of months, most of which was not compensated for. That was all in an effort to handle and deal with innumerable changes and alterations to the ever-changing environment that airlines and airports and passengers have found themselves in.
It's one of those things where everyone is suffering. That includes airports and Nav Canada. It includes airlines. It certainly includes travel agencies, hotels and others.
Our own view is that I think some consideration needs to be given to the agencies that have worked so diligently to keep things moving and adjusted while passengers were subjected to numerous alterations to their flight schedules.
I can't speak for them or make any decisions there, but I certainly feel for them and appreciate the predicament they're in.