Thank you, Mr. Chair.
I would like to welcome our guests.
Mr. Gibbons, I was pleased to hear that your company has decided to refund passengers. I have heard that passengers who proactively cancelled their tickets based on Health Canada's advice and recommendations have not been refunded.
Did a decision like that push you to difficult measures, like laying off more employees?
In addition, will this crisis alleviate or aggravate the pilot shortage that was a factor before the pandemic?