I'd be happy to. Thank you for the question.
COVID-19 has had a devastating impact on so many Canadians. Everybody has been affected. Even for those whose livelihoods have not been affected—I think everybody at Transport Canada is in that category—it has still been a very challenging experience.
If you'll permit me, I'll give a shout-out of appreciation to the over 6,000 people who work at Transport Canada. Like everybody else over that weekend in mid-March, we sent everybody home, and on a Monday morning we started up with those 6,000 people virtually, with 98% of them working remotely. At the same time, we had to respond to this unprecedented crisis and take an enormous amount of action in terms of this. We've probably done about three years' worth of regulatory changes in the last year just to ensure the transportation system is safe for Canadians and is responding to the economic crisis. The folks at Transport Canada came through with a real sense of public service.
Like people everywhere in Canada, like so many other Canadians, they've faced the same reality of a higher work burden, the dislocation of working at home and, for many of them, taking care of kids who would otherwise be in school or day care. Folks pulled through. We spent a lot of time worrying about and focusing on mental health and providing mental health support and also a lot of time polling our employees to see how they're doing. They've been amazingly resilient. It hasn't been easy and there have been a lot of challenges, but I think that's the story that all Canadians are experiencing, quite frankly. I think the one thing that people here have is the sense that they hope and they believe that they're helping to make a difference.
Like every other employer, we've had to find ways of doing things differently. We're now doing a lot of things virtually, and we're living on Zoom and Teams and finding a way to get it done. We believe that we're still able to, through different strategies. Sometimes we do things in person. We've used GoPros and high-resolution cameras to remotely inspect ships, because it wasn't safe to put inspectors on them. We're continuing the work and hanging in there, and again, like all other Canadians, we are trying to hang in there through a very difficult experience.
Thank you for the question.