Thank you, Chair, and thank you to both of the witnesses.
Many of us have become really concerned about concern papers. I would suggest that, in essence, it's because the use of the words “concern paper” leads to concern, which it obviously did with the victims' families we heard from on Tuesday.
Do you, in essence, look at your concern papers in any sort of graded fashion? Do you, as your positions allow, look at whatever note is made by a concerned pilot or whomever this concern comes from? Do you say that this is absolutely crucial in some cases, and that if you don't get the answer, you're not validating? You've described in this particular case that it did not endanger safety.
Do you have a “nice to know” kind of inquiry, as opposed to a crucial inquiry? Do you have that system of ensuring, when you're looking for answers, that you've looked at it in that way?