According to the Quebec civil code, when a service has not been rendered, it must be refunded. It would be interesting if federal institutions, such as the Canadian Transportation Agency, could recognize and enforce the legislation that already exists.
I have another question. The Canadian Transportation Agency recently released new details about its statement on vouchers. You say that this statement isn't a binding decision. I'm trying to understand.
Does the Canadian Transportation Agency have the power to issue a statement that is unenforceable but in conflict with the legislation?