Thank you, Mr. Chair.
I referred to three cases that received media coverage. I'll start again.
The first case, reported by Radio‑Canada on November 9, 2023, concerns a WestJet flight. In the article, Lisa Gilliard says that staff almost dropped her spouse, Phil Gilliard, as they tried to transfer him to his seat. Another Radio‑Canada article, dated August 2, 2022, states that Air Transat staff dropped a passenger with reduced mobility in the aisle while transferring him to his seat, and that he waited over three minutes to be picked up and placed in his seat. A third article, published in La Presse on February 5, 2024, describes a case involving Air Canada. A man was dropped and injured when Air Canada staff failed to use an elevator as requested.
Mr. Lukács, clearly these situations are almost identical and they keep happening. It seems that the staff aren't trained to look after these people, or that the airplanes don't have proper equipment. What are your thoughts on this? Why do these incidents happen? Isn't it a duty or an obligation to properly train staff to look after people with reduced mobility?