Of course, I would agree with you that accessibility has to be at the forefront, and we have many tools to advance accessibility. These include guidelines that we provide. We provide training materials on our website, especially for small transporters. We have dispute resolution whereby we resolve a lot of our complaints through mediation, and we have, of course, enforcement tools. All of this, I would say, helps and contributes to our advancing our mandate with regard to accessibility. Hopefully it also changes, I would say, the environment in which transportation companies operate and how they view accessibility.
I certainly support Ms. Cadieux when she says that it's also part of the culture of an organization. Every time I meet with the CEO of an air company, I raise the issue of accessibility. We are also working together with people with disabilities and with the industry to make sure that there is good communication and that people are sensitized the right way to improve accessibility.
Just this summer, for example, we were working with small transporters, and we took people with us who have disabilities. We used some small transporters to Whitehorse, to Dawson City and to Sept-Îles to make sure that we understood their reality. This is certainly something that is very important, and we want to do it.
I want to acknowledge that the work the committee here is doing is actually very helpful in advancing the culture of companies and of the overall transportation system with respect to accessibility—and, I would say, in putting accessibility at the forefront. You have heard from Air Canada and from WestJet about some of the measures they are taking, and I think that the work you're doing is certainly helping.