Thank you for the question.
It is annual recurrent training. If we require more training, then certainly that's an option for us to put in place. Certainly, all new employees would receive the training, and all existing employees—10,000 at least—would receive the annual recurrent training.
As to the actual details behind the training, it's basically two different buckets. One is process: what has to happen to ensure the customer has a positive experience. Two is sensitivity: the needs of that customer and the fact that the mobility aid is critical to that customer. Those two aspects are the two areas of focus.
If I may, I can easily refer the question to Kerianne, who's much closer to the training program and can provide you with a little more detail.