You're talking about the need to do better. You spoke about the failure to declare certain disabilities. I think that there may be more issues than what people are declaring.
A witness came to speak to the committee. She said that, as a person with a disability, she expected to face issues just about every time she flew. She didn't wonder whether she would face issues. She was fairly certain that she would. I find that quite fascinating.
In terms of the cases reported by the media, we can see that, in any event, Air Canada features prominently on the list. We must applaud the initiatives that you referred to and that you want to implement. Some are already in place. I think that this should be acknowledged.
However, we also saw that you were in court quite recently to contest the Canadian Transportation Agency's request to allow wheelchairs on airplanes and to find airplanes that can accommodate travellers if, for example, the reserved seat doesn't work. This would mean moving the person from one airplane to another to accommodate the wheelchair on board.
How can you explain the fact that you claim to be making an effort—based on your message—but you're also contesting the agency's orders that would help people with disabilities?