Actually, they did provide a travel credit that would expire within one year, and a couple of other things.
Train 622 was part of a new fleet of Siemens Venture trainsets, which are currently being phased in throughout the Windsor-Quebec corridor. Are you aware of the ongoing discussion between Via Rail and Siemens to determine the cause of the mechanical breakdowns? How are satisfied are you with the Siemens response to these mechanical issues?