I guess what I'm trying to understand is.... They're an arm's-length Crown corporation and, as the minister said, it's up to them to keep passengers safe and to deal with issues when they crop up. I'm just curious where that line exists between expecting them to meet their mandate and get passengers where they need to go and Transport Canada flying in on a helicopter and starting to tell them which bathrooms should be used when and that kind of thing.
What kind of hands-on approach would Transport Canada be equipped to provide? Are you going to direct Via Rail and tell them they need to do another water service and hand out more granola bars? It seems to me like they were doing everything they could, given the resources they had.
In an emergency situation, do you go in and direct their staff to do things differently?
The minister at the time seemed very upset that they didn't notify Transport Canada, but I'm unclear as to what Transport Canada would do with that information.