Thank you very much, Mr. Chair.
Thank you, Minister, for being with us today despite your illness. It's much appreciated because the topic we're discussing is one that affects thousands, if not millions, of Canadians.
You mentioned in your opening remarks the extraordinary circumstances that we've seen over the past number of years. That is indeed true. Obviously, there's been a global pandemic, a surge in travel, and staffing shortages, and all of that has had an impact.
However, within that context, the treatment of air passengers has been atrocious. You mentioned people sleeping on the floors of our airports. The cancellations, the delays and the ways air passengers have been treated, both by the government and by the major airlines, have been nothing short of shameful. I think everyone in this meeting has seen this first-hand when travelling through Canada's major airports.
Your government brought in with great fanfare the air passenger bill of rights, or the APPR, which was supposed to have air passengers' backs. Can you tell me with a straight face that those regulations have protected air passengers over the past year?