Yes, the situation continues in the airline industry as well as in customer service in general, where there are close to a millions vacancies. In Canada, the airline companies are pursuing their efforts to hire more staff, but they're having a hard time, and there are several reasons for this.
First, the employees they're after have many jobs available to them. Second, the total compensation of these positions doesn't really compare with that of other available jobs in the area. People can choose to work for an airline or for another company in a transport-adjacent sector. The salaries aren't competitive compared to what's available on the market.