As I said, they do have mediation and conciliation-type streams. The folks I've spoken to claim that they have a less formal process, which works something like the method for CCTS. But it still gets a formal CTA number and the airline can object, as we've seen, to what looks like a routine case and drive it through to adjudication, which it cannot do in telecom. That just means that everything has to be litigated over and over at CTA.
