Thank you very much, Mr. Chair.
Thank you to all the witnesses. It's been really awesome testimony.
I'll start out by saying that all of us around this table or virtually have known the story about the airlines over the last two and a half years. Most of those stories—although they're trying hard—aren't the most fun stories to say the least, so this is really, really an important study.
Mr. Chair through you, sir, I'll start with Mr. Morrison.
We heard you say that more people need to be trained. What specifically is needed by the government and what could the government have done differently? Also, what does the future look like to get us out of this mess, quite frankly?