I was referring to some troubles with ArriveCAN and also to do with the staffing of border control, CBSA staffing, on the front end coming in with the scanning. The airports would be better at answering this than I am, but there were certainly not just airline staffing issues. It was unfortunate, but there were knock-on effects for a number of other systems.
On November 21st, 2022. See this statement in context.