I still think you have to fix the “in the control of” problem, because that's a factual ground you have to establish and the airlines will fight it on every case. Just take it away unless there are exceptional circumstances. It's all within your control.
For the other stuff, 80% of the claims are going to go through. What I'm really here today trying to get is the vast majority of delays and cancellations paid out quickly. Then we should be fixing the control problem. Safety is a little more touchy.