Absolutely, we're better off having the passenger protection regulations than not having them.
I would have started them—instead of 2019, as Professor Gradek said—more like in 2003, or whenever the Canadian Airlines-Air Canada merger was. That's when PIAC started working on airline issues and the problems of consumers being treated more like baggage than passengers. We've been trying to get an airline bill of rights since that time. We have worked on this for more than 20 years and we finally have regulations. We're very fond of them.
I was trying to make the point that there were a lot of factors going against them. They need a chance to breathe and, unfortunately, the administration turnover is too slow at CTA now to catch up on the backlog. It should be like a parking ticket that the airlines are getting, not a big investigation.
I very much support them.