It could be. Yes. The APPR is designed as a minimum standard of treatment. But you're a different traveller from Mr. Bachrach. An acceptable guest relations solution for Mr. Bachrach might not be the same as it is for you. That's the beauty of commercial aviation. There's that competitive dynamic, and it includes a competitive dynamic when it comes to compensation and amelioration.
On November 28th, 2022. See this statement in context.