It always involves both. There are the mechanics of a moving conveyance, the machine, but you need the people to manage the system. That includes technologists as well as people who are handling the bags themselves. I believe we can develop one of the most modern systems—reliable, resilient to weather, resilient to many conditions—here in Canada. We are intent on doing that here at Pearson.
On January 12th, 2023. See this statement in context.