As we began to prepare for this winter's operations last spring and identified our pilot requirements, we identified the requirement for 63 additional pilots that would fall under the temporary foreign workers program. We had previously availed ourselves of this program, several years back. We had a certain amount of assurances from our legal team that this should be a successful application, and we proceeded down that road, the road to that application.
Unfortunately, on December 9 we were informed by the ESDC that they were not going to give us a positive opinion on that and, as such, could not use the foreign pilots. We immediately took action. We rebuilt our schedule, rebid our pilot rotations, brought in additional subservice aircraft to free up our own crew to bring into that marketplace, and we put some aircraft specifically into that marketplace from a subservice provider.
Unfortunately, even with all this, in the midst of the storm, with the inability to position, with the inability to recover from the various locations due to the limitations, we failed to deliver to the level we had expected to and—