For our part, in Montreal, we have people on the spot, people wearing red jackets who are called ambassadors. These people are omnipresent in the airport.
However, it's nice to have people on site, but passengers still need to get answers. You have to be able to inform people. That is what I explained in my statement. I want us to improve communications so that we have more information and data to pass on to our passengers, particularly by giving them more precise times.
Ideally, we could tell people not to show up at the airport when there is a three-hour delay, for example. But if we have a six-hour delay, let's tell people so they can stay at home. This situation must be improved.