I could give you a breakdown of the number of complaints we have received over the years. Ninety-seven per cent of those complaints are resolved informally through our facilitation services. In those cases, at the outset, we do not necessarily know how those complaints are resolved. Sometimes they are resolved between the industry and the consumers. Sometimes, of course, we play a facilitator role, but we do not keep track of that.
What we do have is the 3% that would be for adjudication. These go through the tribunal, the administrative tribunal, and are decided on by the members of the tribunal. For these, we could get this information for you.