The problem—and I think why we're here at committee—is that Canadians feel left behind. There is a backlog of 33,000 cases that they're hearing about, many of them taking 18 months to get compensation. These are people who saved up all their money to take a family trip, to finally go away for Christmas or to finally reunite with their families, so you can understand the frustration in trying to clear this backlog.
I just want to jump over to the Canada Transportation Act, the legislation we're talking about. There is a section in there that says the minister can issue policy directions to the CTA. That again goes counter to impartiality, but it's within the legislation that he can provide policy direction.
I just want to know if you've had any policy direction from the government with respect to tightening enforcement on passenger rights, which we've talked about and which may come later. The minister has that ability now. Have you gotten any policy direction with respect to enhanced enforcement on notices of violation or any meaningful administrative monetary policy, on which my colleague just asked for the reason...? I think the reason he asked what that was all about is that $200 doesn't seem like a monetary penalty that's going to make a dent in these big airlines. I just want to know if you got any policy direction.