We would not be able to intervene on the track. In the case at hand, we could not reach the site to intervene. Emergency services later in the morning intervened and with some difficulty reached the site. Unfortunately, it was in a location that was very difficult to access, which is part of the reason we kept the passengers on the train, with heat, hydro and available washrooms, rather than putting them outside in the elements, which were very unforgiving that night.
On January 26th, 2023. See this statement in context.