Thank you, Martin, and thank you, Mr. Muys.
On behalf of Via Rail, as the chief customer officer, I'd like to apologize to all the passengers who were more than inconvenienced and were actually in uncomfortable conditions over a lengthy period of time overnight on December 23, and to all the passengers who experienced cancellations and disruption to their travel plans.
With respect to your specific question, yes, we have actioned all the refunds for the passengers who were impacted overnight on the 23rd and into the 24th. For all the passengers who were impacted at that point in time with lengthy delays and who finally got to their destinations, we gave them full refunds. In addition to that, we gave them a 100% credit for future travel, should they wish to use it.
As well, for any passengers who were inconvenienced due to cancellations that happened on the 24th through to the 26th, we actioned full refunds. That was completed on January 15.