Thank you, Mr. Chairman.
I'm going to concentrate on the business—the business that you're in, the business that we're in and the business of government—and with that the priorities that we both share relative to this issue, which are protecting passenger rights on a daily basis and looking not only at what happened then but probably equally, if not more importantly, at how we're going to deal with this moving forward.
With that, I'm going to get a bit granular with respect to your backup or surge capacity. What backup or surge capacity does Via have when weather incidents disrupt your service schedule? What changes do you plan on making within that surge capacity?