I'm sorry, Mr. Brankley. I've heard that before. What I'm getting at is this: What's changing now? How are you going to fix the challenges you had with respect to your surge capacity from both the capital side, vis-à-vis infrastructure, trains and equipment, and the human element moving forward? What's changed? How are you going to deal with this next time?
On January 26th, 2023. See this statement in context.