Standardization is going to be the biggest thing. For people like me who go in and look at these carriers, educating the carriers themselves is the biggest problem. As I said in my statements, owners just don't know what they have to follow. We as a country, when somebody starts a trucking company, all we give them is, “Hey, you have to get a CVOR or a safety fitness certificate.” There's no follow-up. There are NCCR audits or ARC audits afterwards, but there's no follow-up with the owners themselves.
In every trucking company that has an issue, it starts at the top and works down. If we can't tackle those owners, we're going to have issues.
